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Dell

Overall Rating: 
1.8
   Public Company (DELL)    See More Info

Recent Tells/Reviews on Dell

about 4 months ago

Wanted to buy alienware M15x for replace my old MAC, talked to a lady in India with a very pushy and annoy attitude, with bad English and cannot communicate further, I asked her nicely for her e-mail so I can send the specifcation I want. She called me like 10 times in one hour each day and night for 3 days in a row, I was in meetings and it was very embarrassing. Someone took over and he was very nice. I place my alienware M15x order on 23/March, EDD was 14th/April. I said to him that I do need the computer on 20-25th of April the latest, because I need this computer to work abroad. He saids no problem. On 10th of April, my computer was still "prepare for production". E-mail him, no answer, called up order support, didn't got much help either, after 10 minutes, status changed to "in production". What a lie. Without any notification to the customer whatsoever the next day EDD was 27th of April?? Got the sale guy by e-mail, he said no worry, it will come between 20-25th. Order was shipped by UPS on 17th of April, called up UPS on 19th of April, due to valcano ash cloud. but somehow DELL said the items was shipped, in fact UPS said they never got the parcel, DELL hold it back. Today, 26th of April. It is 4 days since valcano ash is cleared now. UPS do not have the parcel, took me 2 hours try to connect to DELL customer support, the guy ask me to give him one more day to clear the situation. Paid a lot, very very bad service and support, still no laptop after 1 month and I have to call so many number to chase up for something I purchased. I am going abroad to work on 30th of April without a laptop, so how am I going to work? Even DELL cannot do a re-deliver to my hotel abroad. After all this time, effort and trouble.
By Someone
As Customer

about 4 months ago


Wanted to buy alienware M15x for replace my old MAC, talked to a lady in India with a very pushy and annoy attitude, with bad English and cannot communicate further, I asked her nicely for her e-mail so I can send the specifcation I want. She called me like 10 times in one hour each day and night for 3 days in a row, I was in meetings and it was very embarrassing. Someone took over and he was very nice. I place my alienware M15x order on 23/March, EDD was 14th/April. I said to him that I do need the computer on 20-25th of April the latest, because I need this computer to work abroad. He saids no problem. On 10th of April, my computer was still "prepare for production". E-mail him, no answer, called up order support, didn't got much help either, after 10 minutes, status changed to "in production". What a lie. Without any notification to the customer whatsoever the next day EDD was 27th of April?? Got the sale guy by e-mail, he said no worry, it will come between 20-25th. Order was shipped by UPS on 17th of April, called up UPS on 19th of April, due to valcano ash cloud. but somehow DELL said the items was shipped, in fact UPS said they never got the parcel, DELL hold it back. Today, 26th of April. It is 4 days since valcano ash is cleared now. UPS do not have the parcel, took me 2 hours try to connect to DELL customer support, the guy ask me to give him one more day to clear the situation. Paid a lot, very very bad service and support, still no laptop after 1 month and I have to call so many number to chase up for something I purchased. I am going abroad to work on 30th of April without a laptop, so how am I going to work? Even DELL cannot do a re-deliver to my hotel abroad. After all this time, effort and trouble.
By Someone
As Customer

Recent Layoff Tells/Reviews on Dell

1900 people have been laid off
about 4 months ago

It is true that Dell is laying off all IT contractors. They also paused many projects. I am one of the affected. I just came to know the number of head cuts may be around 2000 by the end of next session. They have not made a formal release, but it sounds like there will be more in the coming days. Dell has already laid off 1900 workers in Ireland and the production has moved to Poland.
By Anonymous
about 4 months ago
Yeh dude, I also got laid off 3 months ago and I didn’t like management’s decision.
By Someone
As Employee
Overall
2
2
2
2
2
2

Recent Jobs at Dell

Large Enterprise Systems Consultant at Dell - Cincinnati, OH Last seen 1 week ago solution for the customer, utilizing PowerEdge Servers, Dell|EMC and PowerVault Storage, Dell Professional ... 4-6 years of related, industry or segment experience.About Dell:Collaboration. Individual drive. A passion for...more
SMB Software Account Executive I (Indianapolis) at Dell - Indianapolis, IN Last seen 1 week ago on both Dell Software and Services for IT Solutions. Dell strives to provide our customers with expert advice on ... Frequent contact with manager.5. Articulates how the Dell business model relates to selling Dell products,...more
Technical Writer Consultant at Dell - Nashua, NH Last seen 1 day ago Job Title: Technical Writer Consultant Profession: Computer Engineering and Information Technology -> Technical Writing/Documentation Technical Writer Consultant-10060514DescriptionDell's Nashua, New Hampshire Design Center, is looking for...more
 

Recent Blogs on Dell

Posted 6 hours ago by John Paczkowski And just like that the bidding war for 3Par is over. Moments ago, Dell said it would not raise its offer for the data storage provider in response to Hewlett-Packard's latest $33-per-share bid. HP has won the company.more
Posted 5 hours ago by Someone Hewlett-Packard Co won the bidding war to buy data storage company 3PAR Inc for US$2.4 billion, as rival.more
Posted 4 hours ago by Someone The bidding contest between computer makers Hewlett-Packard and Dell for the data storage company 3Par is heating up. Even before Dell could make its latest offer public, HP has come back with a higher bid.,more

Recent Tweets on Dell

Recent News on Dell

10 hours ago
Dell plans to cut deeper into its workforce than the already announced layoffs of 8,800 people, according to news reports. more...
about 4 months ago
KUALA LUMPUR, MALAYSIA — Computer maker Dell Inc. will lay off 700 workers in Malaysia in a bid to cut costs, a company official said Wednesday.
The affected employees in Dell's manufacturing plant in Malaysia's northern Penang state will leave the company between January and June next year, said Dell Malaysia spokeswoman Jasmine Begum.
She said the employees, about 15 percent of Dell's workforce in Malaysia, will receive compensation. more...
about 4 months ago
Dell plans to close its Winston-Salem, N.C. factory and lay off about 905 employees by January, the company has confirmed.

The first 600 employees will be released next month, the company said. Dell said the closure is part of an effort directed at "simplifying operations and improving efficiency."

The news is a shock to the Triad area of North Carolina, which mounted an unprecedented recruitment effort in 2004 to land what was to become the computer maker's most advanced manufacturing plant when it opened in 2005. more...

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