I ordered 1800 SF of Brazilian Teak manufactured by Bellwood for Lumber Liquidators. Several boxes arrived damaged upon delivery. My installer ran into problems with the install due to the product having two separate millings on the 3/8 teak. I broke my back returning all the boxes that were not opened to exchange them to reorder again with proper milling. . I had to eat the cost of 7 boxes that I had installed and ripped back up ( 1500.00 ) because the store was unwilling to credit me for the boxes that were made useless by the milling problems. I brought in the wood to the manager and it was obvious the milling was different. Mu installers said never to go with Lumber Liquidators. Just do a search online and you will read horror stories.

The store also refused to give me my money back even though the replacement teak I wanted was out of stock and they had no orders in the system for it. The only thing I could do was an exchange for an even more expensive width that I didn't like or want! It was also much more expensive costing me another 3500.

Total loss going to Lumber Liquidators 5K! Speechless. Avoid this place at all costs. To many other businesses will want your business and treat you right if you ever have a problem. I never should have had to been put through this nightmare.

They sell flooring with milling problems. Thats the dirty secret they have....

My contractor installed flooring bought from LL. Within a week I had cupping and bowing. LL said they would do absolutely nothing to help me out. Does anyone know if there are plans for a class action suit.
I can be contacted at emaildave@triad.rr.com.

My contractor did a small room for me with flooring bought from LL. Within a week I had bowing and cupping.

LL has made it very clear they will do absolutely nothing to help me out.

I have e mailed with Tom Sullivan, the Chairman and founder of LL. So far he's been the rudest of all that I've talked with.

Does anyone know if there's a class action suit in the works ?

I can be contacted at emaildave@triad.rr.com

LL is a large corporation that sells a cheap product and has no customer service, it's that simple.

My floor is knicked, dented and dinged and looking absolutely ragged and its 4 years old! Installed by a contractor they suggested! Legal action will be coming soon, Terrible service too. Shameful company selling a bad product from a shady nation, (formeldahyde gas release! gotta be kidding me) Thank you for looking out politicians!

Lumber Liquidators will not stand behind their product. After spending almost $40k on Brazilian Walnut, we have peeling top coats, and splitting boards. Even though our ORIGINAL order arrived defective, and was loaded with milling issues, the warranty does not stand. Do your research! Look online, there are hundreds of consumers out there with the very same problems. Some customers are going to small claims court, but a large group want to start a class action suit.

If interested in joining a class action, contact marakarry@yahoo.com